Radius Telematics

With Kinesis Pro, you can create personalized alerts to monitor and notify you about specific events.

Table of content

1. Overview

2. Creating an alert

3. Viewing Alerts

4. Management of alerts

Watch the video below or scroll down for step-by-step instructions.

1. Overview

The platform allows users to receive alerts in real-time by email.

Alerts are triggered by events which come from:

. The Device directly – e.g. impact, harsh braking,
. The software set-up, in combination with the Device’s data – e.g. over speeding, fuel fill-ups, temperature violations.

2. Creating an alert

Alerts can be created in Administration or on the Alerts page under the Status section. This section covers the creation and editing of Alerts on the Alerts page.

2.1 Create an alert

1. Go to Administration,

2. Choose the Alerts section under the Client,

3. Click the Plus button,

4. Enter the relevant information in the Wizard (explained below).

Name the Alert and add the Cost Centre and Priority. The priority should correlate with the User Notification settings if a User is to be added.

The *actor* corresponds to which Asset will trigger the Alert (WHO). Specific Assets can be added by typing in their name or groups chosen under the Asset types.

The *action* corresponds to which Event will trigger the Alert (the WHAT). The drop down list contains all the possible Events from the Device and Asset (please ensure you choose an Event that is being received by the platform – for example, if the Device cannot send in GSM jamming Events, then an Alert with this Event will never trigger).

The *and* corresponds to additional Events that can be used to trigger an Alert (FILTER). The drop down list contains all variables that can be set in the Alert. Make sure that the Filter is applicable. For example, if a Digital State is used as a Filter, but no Digital inputs are set up on the Device, the Alert will never trigger.

Once the Event Filter has been completed, add a User if needs be. In the example below, an Alert has been created for Harsh Braking below 40km/h, and a staff member will be notified if this triggers.

2.2 Editing and Deleting an Alert

Alerts can be edited and deleted from the Alerts page.

1. Choose the Alert to be Edited/Deleted,  

2. Click the 3 buttons (Settings) icon, and choose Edit or Delete as required.

container — If editing the Alert, an edit box will display in place of the *Recent Alerts*, and the Alert can be edited as needed. Follow the steps described above to edit the Alert, and *Save* or *Cancel*  the changes made.

3. Viewing Alerts

1. Navigate to Alerts under Status. The default screen will appear (Alerts list and map at GMT):

2. Choose All Alerts or a specific Alert to open the recently triggered ones on the map:

3: Users can also see what alerts make up the group on the map by hovering their mouse over a group:

4: Clicking on the group will open the individual Alerts on the map:

Filtering Alerts by Dates

4. Management of alerts

4.1 Showing/Hiding Acknowledged Alerts

Introduction

Alerts are can be acknowledged and commented on. To make the view easier for Users, Acknowledged Alerts can be hidden from view. By Default they are visible.

To hide acknowledged alerts, choose the alert view required (All or a specific Alert), then choose the option button and switch off Show Acknowledged:

4.2 Acknowledging/Commenting on Alerts

Introduction

Users can acknowledge and comment on Alerts. This can be used to manage Alerts in a control room environment and ensure nothing of importance is missed. This can be Reported on, as explained further in this article.

Acknowledging/Commenting on Alerts

Once a User chooses an Alert, the specific position of the Alert appears on the map, and an option where Users can acknowledge or comment on the Alert.

The User chooses whether to acknowledge or comment on the Alert, and enters text in the pop-up box:

Once they have added this text, the Alert will display this information on the specific Alert, and in the list of Alerts:

Reporting on Alerts

Alerts can be reported in two ways: by Events or as a List of Alerts. Information that is included in the Report is whether the Alert was acknowledged or commented on and by whom: